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  • Writer's pictureNick Andriacchi

"Maximizing Efficiency: How to Apply the 80/20 Rule to Staffing"

The Pareto Principle, also known as the 80/20 rule, suggests that roughly 80% of outcomes come from 20% of causes. In the context of staffing, this principle can be applied to both recruiters and salespeople.

For recruiters, the Pareto Principle implies that roughly 80% of successful hires come from 20% of their efforts. In other words, a small portion of the candidates sourced by recruiters tend to be the most qualified and suitable for the job. To optimize their efficiency, recruiters should focus their resources on better identifying and engaging with this top 20% of candidates. This might involve:

·      refining job descriptions to attract the right talent

·      focus on specific programs (like Indeed) that generate high fill rates

·      leveraging referrals

·      investing time in personalized outreach to high-potential candidates.

Similarly, for salespeople, the Pareto Principle suggests that approximately 80% of sales come from 20% of customers. In this case, sales professionals should prioritize their efforts on nurturing and expanding relationships with this vital 20% of clients who generate the majority of revenue. This could involve:

·      providing exceptional customer service

·      understanding their needs deeply

·      offering tailored solutions to ensure continued satisfaction and loyalty

·      Network, Network, Network. Clink here for detailed networking information:

By focusing on this core group of clients/prospects, salespeople can maximize their effectiveness and drive sustainable business growth.

In both cases, applying the Pareto Principle enables recruiters and salespeople to work smarter, not harder. By identifying and concentrating on the most impactful aspects of their roles, they can achieve better results with less effort. As always, continue evaluating and refining the approach and adjust when necessary.

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